Effective Date: August 1, 2015
WHAT WE COLLECT
The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc. Each time a user visits NaturalLightCandleCo.com, certain information is collected. That information is specific to your visit and whether you browse, shop or register. Depending on those actions, different unique information is gathered. You can visit most of our web pages without telling us who you are or revealing any personal information about yourself.
If we do collect such personally identifiable information, we typically use it for the purpose of improving your shopping experience. The information below details the types of information we collect, how it is gathered and what is done with it.
Like many other websites, Natural Light Candle Company uses a standard technology called “cookies.” Cookies are small pieces of information that are stored on your hard drive and not on our site. Cookies allow you to use the shopping cart on our site. Cookies also help make your Internet experience quicker and more convenient. They help us understand how customers use our service, which allows us to improve and tailor the service. If you do not want Natural Light Candle Company to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site, including the shopping cart.
REGISTRATION AND ORDER INFORMATION
Natural Light Candle Company uses a registration process and order form so that you can purchase online, request information and receive service from us. Your personal contact information (i.e. name, email address, telephone number, mailing address, etc.) is used to send you your order and to fulfill marketing programs. Credit card information is completely secure and protected and collected for the sole purpose of billing you for your purchase. You may, at any time, access and verify, correct, update or remove your personal information and preferences on-line at NaturalLightCandleCo.com and/or by contacting us by email at cs@NaturalLightCandleCo.com. Users may browse our products and information without registering.
HOW WE USE AND SHARE THE INFORMATION WE COLLECT
Natural Light Candle Company will not rent, trade, or sell your personal information to others. Your information is only used to complete your order and for marketing purposes, if you have opted for this feature. Should you select the optional opportunity to receive emails from us about current offers and incentives, we will also use your email for this purpose. If you have not selected this option, you will not receive promotional emails. If you have opted to receive promotional email, you may choose to remove this feature from your account at any time and the emails will be stopped. Your contact information may also be used should we ever need to contact you regarding your order.
Natural Light Candle Company offers many modes of communication to our customers. Natural Light Candle Company also reserves the right to communicate with our registered users regarding their order should the need arise.
COMMUNICATION REGARDING TRANSACTION AND ACCOUNT MAINTENANCE
Natural Light Candle Company communications include order confirmations, order updates, delivery information (as needed), and management of accounts (as needed).
EMAIL AND MARKETING
Natural Light Candle Company offers our users an email option that allows us to communicate with you regarding sales, incentives, new products, and other offers. If you receive these emails, you may opt at any time to remove yourself from this mailing list by logging onto our Web site and changing your preferences, or by written request via email to cs@NaturalLightCandleCo.com. If you do not receive emails, you may add yourself to this feature in your account management area.
PROTECTING YOUR INFORMATION AND SAFE SHOPPING
NaturalLightCandleCompany.com is committed to the complete privacy and security of your personal information. Our e-commerce platform ensures that information shared with Natural Light Candle Company is secure and private. NaturalLightCandleCo.com utilizes a number of encryption and security devices to make your shopping experience a safe and happy one. We utilize SSL (Secure Sockets Layer) technology to encrypt your information before it is sent over the Internet. All of your personally identifiable data is private and is never shared with or bought by any outside organization. We advise all of our users to protect their credit card number by never sending that number (or your NaturalLightCandleCo.com password) via email.
Natural Light Candle Company requires users to comply with credit card rules and regulations. Please take the time to review your cardholder policy for more details on this subject.
CHANGES TO THIS POLICY
Natural Light Candle Company reserves the right to amend or append this policy at any time by posting those revisions on our site. Any changes will only affect information collected after this post date unless otherwise stated.
QUESTIONS OR COMMENTS